Air Hostess & Cabin Crew Training

The Air Hostess and Ground staff personnel are non technical staff who play a vital role in the aviation industry.

The career profile of a cabin crew is very highly revered and has always been so. This is because the duties and responsibilities that the job entails are not only related to glamour, but carry a very high safety responsibility. The role of cabin crew is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight.

During their career, cabin crew have the privilege of visiting new destinations and expanding their horizon. Airline crew have the opportunity to explore the world, learn new languages, visit countries never heard of before and expand their horizon, knowledge and skills all along on duty and living in the lap of luxury, overnight stays at different destinations are spent in the best hotels of the country has to offer along with access to the hotels amenities at the airlines expense or a discounted rate. Airlines also offer the opportunity to live and work from different base stations, crew members can apply for transfer to any destination that the airline has a base center in and settle to operate from there. This is just one of the benefits that crew can avail of , apart from the high flying ,globe trotting lifestyle crew receive various other off the job benefits as well. These include holidays abroad with free/discounted tickets and 5 star hotel stay at discounted rates. Certain airlines go further to ensure their crew is well taken care of, by providing discounts on purchases at base city stores and free accommodation with no over head arrears if employed in certain international airlines.

Every airline has different benefits that their airline staff can avail of; the common benefits are free/ discounted tickets to crew and immediate family to any destination the airline operates to, free/discounted medical benefits for crew and immediate family and provident fund. Cabin crew not only ensures impeccable service is provided to customers on board, but are trained to handle all types of safety/medical emergencies during the flight. Every cabin crew is trained within a permitted limit to handle medical emergencies on board. All in all a highly envied and coveted career. The perks and benefits offered to cabin crew may vary depending on the airline they are employed in , these benefits are subject to vary at the discretion of the airline.

Eligibility crietria

Age Limit

17 Years and above

Education Qualification

10+2 pass. Any stream

Physical Fitness

Class 2 medical cleared by a DGCA approved doctor

Minimum Height

5.2 average for girls – 5.5 average for boys

Job Benefits

  • Salary - Cabin crew are very well paid by the airline, for the services they offer to passengers. Airlines pay very high salary packages in India and can reach double in International airlines, the salary starts at the basic and increases with a crew member’s experience. This is because cabin crew are the airlines final front impact staff and spend the longest time with the passengers. The cabin crew represent everything that the airline stands for related to service and safety for passengers. Besides this responsibility looking extremely professional is equally important to the airline.
  • Employee Benefits - Cabin crew are allotted free and discounted airline tickets to any destination the airline they work for flies to, this benefit is extended to their immediate family members too at the airlines discretion. Off’s and leaves are rostered according to the industry’s best practice.
  • Promotions - Career growth is fast paced, once the probation period is over the crew member is monitored and promoted based on performance and seniority within the system. Promotions are within the hierarchy ladder and can eventually result in a ground position of higher repute such as safety /service check crew or H.O.D etc.
  • Medical Benefits - Cabin crew can avail of free and discounted for self and immediate family members.

Course Content


Food and beverage familiarization, Food and beverage coding systems, Service and catering reports, Table and trolley layout, Galley familiarization, Service equipment and its use, Galley equipment and its use, Service procedure according to flight, schedule, Customer relations, Etiquette and manners

Introduction to aviation, Aviation history, Aviation code system and phonetics, Aviation Regulations and Civil., Aviation Requirements, Crew Resource Management, Human Factors, Cabin familiarization, Safety equipment on board, Inflight emergencies, Evacuation, Dangerous goods, Survival, Flight documentation /flight reports, Airport familiarization (airport visit)

Definition and importance of first aid, Medical equipment on board, Medical emergencies on board, How to administer medical aid, C.P.R.