Course/Program fees paid on quetzalacademy.com on behalf of Quetzal Air Hostess & Hospitality Academy are not refundable as a general rule.
Cancellation of registration/Application for examination will not be processed once the fee is paid for any component and in any format.
If the student chooses to cancel the registration after applying successfully, the fee paid will not be refunded as it amounts to the process of application and its related services.
No fee paid at the time of registration or admission will be refunded under any circumstances unless it is mentioned in the prospectus/application/university guidelines.
Quetzal Air Hostess & Hospitality Academy reserves the right to charge for extra training sessions on-demand which are outside of the prescribed curriculum. These transactions also come under this refund policy.